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Enterprise & Corporate Events

Hotels, Restaurants & Catering

Designers , Hand-Painted Art & Benjarong

FAQ

1. Is there a minimum order quantity (MOQ)?

Answer: For standard mugs, the minimum order is 300 pieces. For other products, such as custom gift sets with packaging or special designs, please contact us directly for more details.

2. What is the production lead time and delivery schedule?

Answer: Production takes approximately 30–60 days, depending on the complexity of the design. The production timeline begins once the final design is confirmed and a 50% deposit has been received.

3. What is the difference between Ceramic and Melamine?

Answer: Ceramic is made from natural clay and fired at high temperatures. It is highly heat-resistant, microwave-safe, and dishwasher-safe. However, unlike melamine (plastic), ceramic is fragile and may break if dropped.

Please select your business type

Provide your details for a faster response.

Enterprise & Corporate Events

Hotels, Restaurants & Catering

Designers ,Hand-Painted Art &Benjarong

FAQ

1. Is there a minimum order quantity (MOQ)?

Answer: For standard mugs, the minimum order is 300 pieces. For other products, such as custom gift sets with packaging or special designs, please contact us directly for more details.

2. What is the production lead time and delivery schedule?

Answer: Production takes approximately 30–60 days, depending on the complexity of the design. The production timeline begins once the final design is confirmed and a 50% deposit has been received.

3. What is the difference between Ceramic and Melamine?

Answer: Ceramic is made from natural clay and fired at high temperatures. It is highly heat-resistant, microwave-safe, and dishwasher-safe. However, unlike melamine (plastic), ceramic is fragile and may break if dropped.